Please find below the answers to the most common questions.
If you have other questions or need specific information, please let us know.
Q: What is the closest airport?
A: Alicante and Murcia International are both equally close.
Q: Where I can find the cheapest flights?
A: We advise using Kayak for cheapest flights.
Q: How can I book the apartment?
A: Booking is done directly on our website by clicking thebutton, (situated on top of the pages). Payment is done via PayPal. If you do not have Paypal, let us know.
Q: Do I need to pay in full at the time of booking?
A: We have a deposit scheme that allows bookings by paying a 30% deposit. The balance of 70% needs to be paid 1 month before the booked date.
Q: Is the price per person?
A: No. Price is per apartment, not per person.
Q: How many guests can accommodate?
A: For the best experience, we recommend it for up to 4 guests. The apartment can accommodate Max 5 guests.
Q: We are 6 people in total, including children. Can the apartment accommodate us?
A: Sorry, but the apartment is designed for max 5 guests. Unfortunately, we cannot accommodate more than 5 guests (adults and children).
Q. Does the apartment offers towels and bedding?
A: Yes, the apartment provides towels, bedding, flipflops, beach chairs other beach articles.
Q: How many nights are included in a week?
A: 7 nights
Q: How do I get the keys?
A: Our manager in Spain will hand you the keys during the check-in process.
Q When will I get the contact details of your manager in Spain?
A: Once the 70% balance is paid, we will send you the Guest pack that contains important details regarding your stay, including contact details of our manager in Spain.
Q: How far is the supermarket?
A: There are 3 supermarkets within 7 min walk. The closest one is just 3 min walk. See it on the map here.
Q: How far are the restaurants?
A: At 4 min walk is the promenade and the beach. Along with it, there are lots of restaurants, pubs, and bars, shops.
Q: Does the price include food, flights, and transfers?
A: No. Price is for accommodation only.
Q: Is there a pool?
A: As the apartment is only 4 min walk to the beach, there is no pool.
Q: Is there a water park? If so, how far is the water park?
A: Yes. Torrevieja has 2 water parks: Aquapolis (buy bus B, C and G, or 30 min walk) and Aquapark Flamingo, (by bus B and G). The bus can be taken from next to the main bus station, address: Calle del Mar, 40, Torrevieja.
Q: Is aircon/heating in the apartment?
A: Yes. The apartment has 2 x Mitsubishi aircon units (in the living room and master bedroom) that can heat or cool the apartment. Also, the second bedroom has a ceiling fan.
Q: Is there a fridge and iron?
A: Yes. The apartment has a fridge freezer and a steam iron/ironing table.
Q: Is the building/apartment wheelchair friendly?
A: The building has a ramp and lifts so is accessible to wheelchair users. We had quests that were wheelchair users, but the apartment has no specific facilities for accessibility.
Q: Can I watch TV channels from my country?
A: Yes. Both TVs have premium HD IPTV subscriptions and provide a wide selection of international channels.
Q: Why sometimes TVs image is sometimes freezing for a few moments?
A: The TV channels are delivered via an IPTV service/contract. As signal delivery is based on servers load, at times due to circumstances, the servers can be overloaded, resulting in a lag. Changing channel for a brief moment usually sort the issue.
Q: Is the internet speed enough for 5 of us?
A: Yes. The internet offers an ultrafast fibre connection of 300Mbps that is plenty for any online activity.
Q: What is the closest bus station?
A: The main bus station is just 6 min walk from the apartment. Find the bus station on the map here. Address: Calle del Mar, 40, 03182 Torrevieja, Alicante, Spain